Website design & development in Norwich

Professional website solutions serving Norwich and beyond

Your Norwich based WordPress website experts

At our core, Burnt Creative is committed to delivering you an exceptional website solution. Whether you’re a local business in Norwich/Norfolk or located elsewhere in the UK or even globally, we can cater to your individual digital needs. We specialise in harnessing the power of WordPress, the world’s leading content management system, complemented by the versatility of Elementor for intuitive design & development. The Burnt Creative approach is tailored to each project, ensuring that your website not only stands out but also delivers an unparalleled user experience.

Brunch café website on laptop and phone screens.

Completely unique

At Burnt Creative, we don’t believe in a one-size-fits-all approach. Our bespoke websites are tailored to your specific business needs and brand identity.

Tailored to your goals

We delve deep into understanding your vision, target audience, and objectives. This allows us to create a website that is not only visually captivating but also strategically aligned with your goals.

Expertly designed

With every element, from layout to functionality, we design keeping your unique brand story in mind. This ensures your website not only reflects your identity but also stands out in the competitive digital landscape.

Sell products & services

Selling your products and services online is made easy. Seamlessly integrate with payment services like Stripe and PayPal for hassle-free financial transactions.

Responsive & mobile ready

Over 55% of website traffic comes from mobile devices, so we ensure your website is configured to look great and perform exceptionally well.

Search engine optimised

To ensure your great website gets the visibility it deserves, we incorporate comprehensive SEO strategies in every build, enhancing your site’s presence on search engines.

Fast & secure web hosting

We understand the importance of a digital home for your website. Our high-performance web hosting ensures that your site is not only fast but also secure, guaranteeing a superior experience for every visitor.

Domain names & emails

Let us take the hassle out of registering, setting up, and maintaining domain names and email accounts for you.

Continued support

Our commitment extends to building enduring relationships. Once your website goes live, Burnt Creative remains readily available to assist with all your needs.

Recent projects out of our studio

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Frequently asked questions

A bespoke website is a custom-built online presence, uniquely crafted to meet the specific needs and goals of your business. Unlike websites built from pre-designed templates or themes, a bespoke website is crafted from the ground up with a focus on originality and individuality.

Our process begins with an in-depth consultation to fully understand your business requirements, target audience, and the unique challenges your business faces online. This allows us to create a website that not only aligns with your brand identity but also effectively engages your intended audience and helps you be more successful.

In constructing a bespoke website, we emphasise functionality and user experience, ensuring that the site not only looks appealing but is also practical and helpful for your business needs. Whether it’s facilitating user interaction, streamlining navigation, or integrating specific features to enhance user engagement, every aspect is meticulously planned and executed.

By opting for a bespoke website, you’re investing in a digital asset that is not just visually distinctive, but also built to perform optimally in terms of both user experience and search engine performance. This personalised approach ensures that your website stands out in a crowded online space and delivers tangible results in driving your business forward.

Elementor and WordPress together form an exceptional platform for crafting bespoke websites, providing a range of significant advantages. The sophisticated design capabilities of Elementor, with its advanced interface, enable our team to create highly professional and aesthetically pleasing websites. This tool is instrumental in making precise design modifications to ensure every element aligns perfectly with your brand’s aesthetic.

Furthermore, the combination of WordPress and Elementor offers unparalleled flexibility in website design. We utilise this to customise every aspect of your website, ensuring it not only meets your specific business needs but also stands out in your industry. In today’s increasingly mobile-centric world, the importance of responsive design cannot be overstated. Elementor ensures that your website is fully responsive, offering an optimal viewing experience across various devices, including mobile phones and tablets.

Enhancing your website for Search Engine Optimisation (SEO) is another crucial aspect, and WordPress is renowned for its SEO-friendly structure. Elementor complements this with efficient coding and optimisation tools, enhancing your site’s search engine rankings. Additionally, the extensive range of plugins available with WordPress, when combined with Elementor, allows for the integration of a wide array of functionalities into your site. This enables the addition of unique features tailored to your business requirements.

Regular updates for both WordPress and Elementor are essential to ensure your website remains secure and functional, adhering to the latest web standards. The professional communities surrounding these tools provide us with additional insights and resources, further enhancing your website. Lastly, the use of WordPress, an open-source platform, along with Elementor, presents a cost-effective yet powerful solution for developing high-quality, bespoke websites.

In summary, our professional use of Elementor and WordPress is centred around delivering a bespoke, high-performing, and distinctive website. This approach reflects your brand’s unique identity and business objectives, fully leveraging the sophisticated features offered by these platforms.

Our website design process is meticulously structured to ensure that your bespoke website not only meets but exceeds your expectations. Here’s an overview of how we bring your vision to life:

  1. Initial Consultation and Briefing: Our journey begins with an in-depth consultation to understand your business, brand, objectives, and the specific requirements for your website. This phase is crucial for establishing a clear brief and setting the foundation for the project.

  2. Research and Strategy Development: Based on the initial briefing, we conduct thorough research, including an analysis of your industry, target audience, and competitors. This step allows us to develop a strategic approach tailored to your business needs.

  3. Wireframing and Layout Design: With a strategy in place, we start with wireframing, which outlines the basic structure and layout of your website. This stage focuses on user experience (UX) and how visitors will interact with your site.

  4. Visual Design and Mockups: Once the wireframes are approved, we proceed to the visual design phase. Here, we bring the wireframes to life with your brand colours, typography, imagery, and other design elements. We create detailed mockups for your review and feedback.

  5. Development and Elementor Integration: After finalising the design, our development team begins building the website, integrating Elementor and WordPress for a seamless and dynamic user experience. We ensure that every aspect of the design is translated accurately into a functional website.

  6. Content Integration and SEO Optimisation: We then integrate your content, ensuring it aligns with the overall design and is optimised for search engines. This process includes the strategic placement of keywords, meta tags, and alt texts to enhance your site’s SEO.

  7. Testing and Quality Assurance: Before launching, we conduct rigorous testing across different browsers and devices to ensure functionality, responsiveness, and performance. This phase includes fixing any bugs and making final adjustments.

  8. Launch and Training: Upon your approval, we launch the website. We also provide training sessions for you and your team, focusing on how to manage and update your website using Elementor and WordPress.

  9. Post-Launch Support: After the launch, we offer ongoing support and maintenance to ensure your website continues to perform optimally, including updates, security checks, and any required enhancements.

Our process is collaborative at every step, ensuring that we are aligned with your vision and objectives, resulting in a bespoke website that truly represents your brand and serves your business effectively.

Yes, you certainly have the capability to update your website after it’s built, thanks to the user-friendly tools we utilise in our development process. We build our websites using Elementor and WordPress, known for their intuitive and user-friendly interfaces. These tools empower you to make updates and changes to your website without requiring advanced technical skills.

In order to ensure you have the right level of control, we discuss your needs regarding website management during the initial phases of the project. If you require full editing capabilities, we set up the website to provide you with the access and permissions needed to manage all aspects of your site.

For custom features such as blogs, custom post types, or unique functionalities specific to your business, we always provide direct editing access. This enables you to independently manage and update these sections, keeping your content fresh and relevant.

Understanding that managing a website can be a new experience for some clients, we offer comprehensive training videos post-launch. These are designed to guide you through the process of editing and updating your website, ensuring you feel confident and capable in managing your online presence.

While you will have the ability to update your website independently, we are always here to provide support and assistance. Whether it’s for complex updates, technical issues, or further customisations, our team is available to help.

Our goal is to provide you with a bespoke website that you can easily manage and update on your own, while still offering the necessary support and training to ensure a smooth and hassle-free experience.

The time taken to design and launch a bespoke website can vary depending on the complexity and specific requirements of the project. However, for a mid-level complex project, the timeline typically follows this structure:

  1. Discovery, Research, and Planning (1-2 Weeks): Once contracts are signed, we begin with a discovery phase, which includes comprehensive research and planning. This stage is critical for understanding your business needs, audience, and objectives. It sets the groundwork for the entire project and typically takes 1 to 2 weeks.

  2. Wireframing (1 Week): The next step is wireframing, where we outline the basic structure and layout of your website. This process is crucial for planning the user experience and site navigation. We allocate approximately 1 week for this phase.

  3. Design (1-2 Weeks): After finalising the wireframes, we move into the design phase. Here, we create the visual elements of your website, aligning with your brand identity. This stage includes iterative reviews and feedback and generally takes between 1 to 2 weeks.

  4. Development (2-3 Weeks): The development phase, where we bring the design to life and build the functional aspects of the website, typically takes 2 to 3 weeks. This includes integrating Elementor and WordPress features, ensuring the site is responsive and user-friendly.

  5. Testing and Quality Assurance (1 Week): Before launching, we conduct thorough testing across various devices and browsers. This phase includes quality assurance checks and bug fixing, ensuring that the website performs optimally. We allocate about 1 week for testing and QA.

For smaller projects, the timeline can be shorter as these projects usually have fewer complexities and requirements. It’s important to note that these timeframes are estimates and can vary based on the specifics of each project, including client feedback turnaround and any additional custom features required. Our aim is to deliver a high-quality, bespoke website that meets your timelines while ensuring thoroughness and attention to detail in every phase.

Absolutely, ensuring all our bespoke websites are mobile-responsive is a fundamental aspect of our design philosophy. In the current digital landscape, with a significant portion of web traffic originating from mobile devices, it’s essential for your website to offer an optimal viewing experience across all devices.

We begin with a responsive design from the outset. During the initial stages of design, our focus is on creating a layout that adapts seamlessly to various screen sizes. This approach ensures that whether your website is viewed on a desktop, tablet, or smartphone, it maintains consistent appearance and functionality.

During the development and testing phases, we conduct rigorous testing of your website on multiple devices to ensure compatibility and performance. This process involves adjusting elements such as navigation menus, images, and content layouts to make sure they are intuitive and accessible, especially on smaller screens.

We also optimise for touch interactions, particularly for mobile users. This includes ensuring that buttons, links, and forms are easily clickable and that the overall user experience is smooth and engaging on touchscreen devices.

Fast loading times are crucial, especially considering that mobile users often have less stable internet connections. We optimise the website to load quickly, which involves techniques like compressing images and employing efficient coding practices to enhance the speed and responsiveness of your site on mobile devices.

Lastly, we adhere to the latest trends and best practices in responsive web design. This ensures that your website not only looks appealing but also performs effectively in terms of usability and search engine ranking, with mobile responsiveness being a key factor.

Yes, our bespoke websites are designed with a strong focus on Search Engine Optimisation (SEO) to ensure they perform well in search engine rankings. Here’s how we ensure that your website is SEO-friendly:

  1. Optimised Website Structure: We design your website with a clear and logical structure, which is essential for search engines to crawl and index the site effectively. This includes a well-organised hierarchy, clean URLs, and a sitemap.

  2. Responsive and Mobile-Friendly Design: As search engines increasingly prioritise mobile responsiveness, we ensure that your website is fully responsive, offering a seamless experience across all devices, which positively impacts your SEO ranking.

  3. Fast Loading Speeds: We optimise the website’s loading speed by compressing images, efficient coding, and other technical enhancements, as search engines favour websites that load quickly.

  4. High-Quality, Optimised Content: Our approach includes integrating high-quality, relevant content with strategically placed keywords, meta tags, and alt tags to improve your website’s visibility and ranking.

  5. Submission to Major Search Engines: To increase visibility, we submit your website to major search engines. This step ensures that your site is indexed and starts appearing in search results more quickly.

  6. Google Business Listings and Google Search Console: We also register your site with Google Business Listings and Google Search Console. These tools are vital for managing your website’s presence in Google searches and provide valuable insights into your site’s performance, helping to further refine your SEO strategy.

  7. Ongoing SEO Strategies: SEO is an ongoing process, and we offer continued support and strategies to keep your website optimised as search engine algorithms and best practices evolve.

In summary, our comprehensive approach to SEO encompasses both the technical and content aspects of your website, ensuring it is not only search engine friendly but also aligned with the best practices to enhance your online visibility and ranking.

Certainly, we can assist you with developing a logo and establishing branding guidelines for your business. This service is part of our broader range of offerings tailored to support businesses in creating a cohesive and compelling brand identity.

Absolutely, you can sell products or services on your bespoke website. Our custom website designs can include a fully integrated ecommerce platform, tailored to meet the specific needs of your business.

For more detailed information on our e-commerce website capabilities, please refer to our dedicated e-commerce page, which outlines our comprehensive services and solutions in this area.

Ensuring that your website accurately reflects your brand identity and business goals is a fundamental part of our design process. Here’s how we achieve this alignment:

  1. In-Depth Discovery and Consultation: Our process begins with a thorough consultation to understand your brand’s ethos, values, and objectives. This discovery phase is crucial for us to grasp what makes your brand unique and how your website can best represent this.

  2. Tailored Design Approach: Based on the insights gathered, we tailor the design to resonate with your brand identity. This includes the careful selection of colours, typography, imagery, and overall aesthetics that align with your brand guidelines and ethos.

  3. Strategic Content Placement: We strategically place content throughout your website that not only engages your audience but also communicates your brand message and values. This content is crafted to reinforce your brand and support your business goals, whether it’s driving sales, increasing engagement, or building brand awareness.

  4. User Experience (UX) Design Aligned with Business Goals: We design the user experience to guide visitors towards achieving your business objectives. This could involve optimising the layout for product discovery, simplifying the navigation for service inquiries, or creating clear calls-to-action for lead generation.

  5. Feedback and Iterative Design Process: Throughout the design process, we actively seek your feedback to ensure that every element of the website aligns with your expectations and brand vision. We believe in a collaborative approach, where your input is integral to the final outcome.

  6. Testing and Refinement: Prior to launch, we rigorously test the website to ensure it not only looks good but also functions effectively in serving your business goals. We refine any elements as necessary to ensure the best possible representation of your brand.

  7. Ongoing Support and Adaptation: Post-launch, we remain available for ongoing support and adaptations. As your brand evolves and business goals shift, we can help update and adjust your website to reflect these changes.

In summary, we take a comprehensive, collaborative, and strategic approach to ensure that your website is a true reflection of your brand and effectively supports your business goals. Our goal is to create a digital presence that resonates with your target audience and drives your business forward.

Our pricing structure for bespoke websites is designed to be transparent and flexible, catering to a range of business needs and budgets. Here’s a breakdown of our pricing:

  1. Basic Bespoke Website Package: Prices start at £2,000 for a basic 5-page website. This package includes essential features that cater to the needs of most businesses. It comprises elements like contact forms, newsletter signup forms, and popups. Additionally, essential pages like privacy policies and terms & conditions are included without counting towards the 5-page limit.

  2. Blog Integration: For an additional £500, we can integrate a fully functional blog into your website. This feature is ideal for businesses looking to engage their audience with regular content, enhance their SEO, or establish themselves as industry thought leaders.

  3. Custom Features or Additional Post Types: Starting from £500, we offer the integration of custom features or additional post types. This option is perfect for businesses requiring specific functionalities unique to their operations, such as customised user interfaces, specialised portfolio galleries, or unique content structures.

Please note, these prices are starting points, and the final cost may vary depending on the specific requirements, complexity, and additional features you may need for your bespoke website. Our aim is to provide a clear and straightforward pricing structure, ensuring you receive a tailored, high-quality website solution that aligns with your budget and business objectives.

For a detailed quote based on your specific needs, please contact us so we can discuss your project in more detail and provide you with a customised pricing plan.

Yes, there are ongoing costs associated with maintaining and hosting your bespoke website, and we offer comprehensive packages to meet these needs. While we can build a website for you to host and manage independently, we strongly believe in fostering lasting relationships and providing continuous support. Here are the details of our ongoing services:

  1. Web Hosting and Website Management (Starting at £65 per Month): Our comprehensive web hosting and website management package ensures your website remains secure, efficient, and up-to-date. This package includes:

    • Daily Website Backups: To safeguard your data and ensure website continuity.
    • Unrestricted Bandwidth: To accommodate your website traffic without any performance issues.
    • Generous Disk Space Allocation: Up to 10GB for your site’s content, catering to most business needs.
    • SSL Certificate: To secure your website and instil trust in your visitors.
    • Content Delivery Network (CDN) Access: Provided you use our nameservers, enhancing your website’s speed and reliability.
    • Regular Updates: For plugins, themes, and WordPress core, keeping your site up-to-date with the latest features and security standards.
    • Prompt Bug Fixes: Ensuring your website runs smoothly and efficiently at all times.
    • Technical Support: For any site-related queries or issues, with a focus on timely and effective solutions.
    • Minor Content and Structural Amendments: Up to 1 hour per month to keep your website current and aligned with your evolving business needs.
    • Support Channels: Including email for non-urgent communications and WhatsApp for urgent issues, ensuring prompt attention in emergencies.

  2. Bespoke Packages: We also offer bespoke packages tailored to your specific requirements. Whether you need additional features, more extensive support, or increased resources, we can create a custom solution for you.

  3. Flexible Payment Options: Our packages can be paid monthly, quarterly, yearly, or at intervals that suit your needs best.

  4. Importance of Website Maintenance: Regular maintenance is crucial for the security, performance, and efficiency of your website. Our ongoing services are designed not only to keep your website operational but also to ensure it continues to meet the highest standards of web performance and security.

In essence, our ongoing costs are structured to provide you with peace of mind and a hassle-free experience, ensuring your website remains a robust and effective tool for your business.

If you’re considering embarking on the journey to create your bespoke website with us, beginning the process is straightforward. Here’s how you can initiate it:

  1. Complete the Enquiry Form 
    Visit our website and fill in the enquiry form. This form is crafted to gather essential information about your project, such as your business details, website requirements, and any specific aspirations or objectives you have for your website. This information will aid us in better understanding your needs and determining how we can assist you.

  2. Book a Complimentary 30-Minute Discovery Call 
    Alternatively, you can schedule a complimentary 30-minute discovery call with us. This conversation is a valuable opportunity for us to discuss your project in greater depth, comprehend your vision, and address any queries you might have. It’s also an excellent chance for you to familiarise yourself with our team and our bespoke website design approach.

During the discovery call, we will explore in detail what you are seeking in your website, discuss possible strategies, and explain our process. It’s also the ideal moment for you to present any ideas, inspirations, or concerns.

Following your initial enquiry or discovery call, we will provide you with a proposal detailing the project scope, timeline, and cost. Should you choose to proceed, we will formalise our agreement with a contract and commence the project as per the agreed terms.

Our aim is to ensure the process of starting your website project is as seamless and clear as possible, laying a strong foundation for our collaboration and the successful realisation of your bespoke website.

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